Khải Phan

Germany

Reviews

Review of allbeauty.com

Review of flaconi Deutschland

Rated 3 out of 5 stars

Unsatisfied shipping services, missing some side cosmetics in the box.

Please don’t use Hermes. I can’t find my package, it’s said to have been delivered why it’s lost and I can’t find it anywhere.

Edit: I have found my package a day after, from 2 -> 3 stars but still very inconvenient shipping. Another plus for including free samples (although it’s for women but i’m a man). Also my Sugar Leather by Une Nuit Nomade did not come with the 3 letter cards from the brand like everyone else. Not sure if my perfume is authentic or not.

November 7, 2024
Unprompted review

Reply from flaconi Deutschland

Deat Khải, we can assure you that our products are unconditionally original goods. But you are of course always welcome to contact our service department directly so that we can hopefully find a good solution for you.

The selection of the samples is currently still purely random, depending on availability, so that it can sometimes happen that an unsuitable sample is included. Hopefully, unpleasant samples will be soon a thing of the past since this process will be improved. Best regards
your flaconi team
(per E-Mail gesendet)

Review of www.hermesworld.com

Rated 3 out of 5 stars

very inconvenient and unsatisfied.

Failed to deliver although I gave all the needed information. Said my package was successfully delivered but I can't find it anywhere, lost my package because of them. Trash delivery company. Please never use Hermes.

Edit: finally found my package the next day. 1 -> 3 stars.

November 7, 2024
Unprompted review