WORST CUSTOMER SUPPORT EVER EXPERIENCED
Long unfortunate story, short. I would NEVER order from build by ferguson again! They shipped me a heavy vanity top that was broken into pieces and their support told me it was my problem. I did get a refund for the price, but they did NOT send Fedex back to collect it, so it became OUR RESPONSIBILITY to hire the pickup of this heavy piece, taken to the landfill. I cannot believe they would do their customers like this, but I learned a valuable lesson and am trying to keep you from doing the same.
May 11, 2024
Unprompted review