Robin Barofsky

Ordered 1 mother of the bride gown.
Delivery was very prompt
Unfortunately the gown looked much better in the picture than on me
Terms and conditions of returns make it very difficult to return yet I followed all directions successfully
All returns result in store credit of which I thought would occur if I did not follow the multiple steps in the process.
Living in NJ I received the order from NY within 48 hrs but all returns to Las Vegas 5 days unless you pay $90 or $100 with insurance.
I made a big mistake of ordering something that would not result in a refund even though I followed company protocal and the return was in PERFECT CONDITION. I'm 70 years old and hardly ever order on line and this is all new to me. I am at a big loss.