Not a happy customer
Not a happy customer, joined a couple of days ago went to withdraw which it let me but when I went to log back in I was denied my login - I tried to contact them by stating forgot login and clicked contact us and haven’t received an email yet! Very bad experience and not happy!!!!!
Reply from MagicRed Casino
Hi Holly,
We’re sorry to hear about the difficulties you’ve experienced with your account and withdrawal process. We understand how frustrating it can be when you’re unable to access your account and don’t receive timely support.
Please reach out to us directly at support@magicred.com with your account information, so we can assist you promptly. We’ll prioritise your issue and work with you to resolve any login or withdrawal concerns.
Thank you for your patience, and we hope to turn your experience around.
Best regards,
Emily Fischer
MagicRed Customer Support Team