Awful exchange policy
Not taking returns after a certain date makes sense, not allowing exchanges for the correct size of the same costume 2 days later is an absolute garbage policy. I'll be going to any one of the other party stores for my costume next year so I don't end up with a useless costume again! Thanks Spirit in Seekonk MA! Y'all are useless!
October 27, 2024
Unprompted review
Reply from Spirit Halloween
Good afternoon, We are sorry to hear about your experience. Your feedback is important as we are always striving to improve our guest experience. Please contact us at Guestservices@spirithalloween.com so we may assist with your order. We thank you for bringing this to our attention and look forward to hearing from you!