NI

Nicola

United Kingdom

Reviews

Review of Williams Medical


Rated 4 out of 5 stars

This is one of the friendliest and most…

This is one of the friendliest and most helpful companies I have dealt with. After a hiccup with my first order where a slight wrong address was put on the package and a DHL driver chucked my order over a neighbours gate whilst they were on holiday and I wasn't able to retrieve it, the people in the customer care centre were really helpful trying to help me sort out a replacement. Yasmin in particular went above and beyond to try and sort things out for me, keeping in contact and updating me at every stage to make sure the coaguchek machine I ordered arrived before my hospital appointment, which it did. Thank you!

October 20, 2024
Unprompted review

Reply from Williams Medical

HI Nicola,

Thank you so much for your fantastic feedback! We’re delighted to hear that you found our service to be helpful and caring. 😊
Thank you for acknowledging our lovely Yasmin who helped you with your order, it's wonderful to know that her communication kept you informed every step of the way! We look forward to serving you again in the future.

Kind regards
Cherie Coles
Customer Care Manager