Reply from BitDegree
Hi Mirko,
Thank you for the five-star review! Glad the platform is working well for you.
Best regards,
The BitDegree Team
Mirko Brombin
Italy
Reviews
Review of BitDegree
Review of Tinexta Infocert
Very low quality service
Very low quality service, poor or no support. You buy a digital signature, use it and discover after a few months that it has been deactivated because you have not completed an operation that you did not even know existed. Support invites you to ask for a refund, you open the ticket and you don't get any answer, not even an automatic one that tells you that the ticket has been received. Do you want to see the open tickets? The site is so messed up and full of bugs that you don't understand how to navigate it, maybe the website with the worst user experience I've ever seen. I had to buy a remote signature from another provider just because of the poor quality of their service and because of their non-compliance. I highly advise against it.
October 22, 2024
Unprompted review
Reply from Tinexta Infocert
Gentile Mirko,
ci spiace molto per la tua esperienza negativa, vorremmo approfondire quanto segnalato per capire dove si sia inceppata la procedura, per questo ti chiediamo gentilmente di compilare con un recapito telefonico, una mail e possibilmente un numero di ticket il form di contatto che ti abbiamo inviato di modo che un nostro operatore possa prendere in carico la tua segnalazione e fornirti un adeguato supporto.
Per maggiori info, inoltre, puoi visitare il nostro sito di help che contiene numerose guide per ogni prodotto:
https://help.infocert.it
Un saluto
InfoCert Team