Alexander
I had recently purchased a used. rakola digital c8 machine. Unit came with no instruction manual. Try to find information locally and online. After 3.
Weeks with noi results. I finally called rakola rakola. Alexander answered the phone who was driving home and on the freeway. I.
Am 86 years old and I think Alexander realized my frustration. He asked me to hold and to my surprise. He pulled off the freeway and began answering my questions. He solved most of my problems. Right, then in there and said he would call tomor no. The following day he emailed me. The instruction manuals and answered the rest of my questions. If this is the service I can expect from rokola. You have a member for life. Thank you so much. Alexander gets 5 stars from me. Sincerely Ronald Salvaggio PS i am not his father or a relative.
Reply from Rock-Ola Jukeboxes
Customers like you Ronald are the best and keep me focused on running this company. I appreciate the parts you purchased for your old Rock-Ola but the very best part is the enthusiasm you have for our brand, thank you so much.
Alexander
CEO
P.S. It's a shame we are not related but you are part of the Rock-Ola family now.