Poor customer service and lack of equipment for a clothing store
Was not advertised that they don’t do exchanges after a certain time. No dressing rooms to try on anything so we have to buy it and hope for the best. Also when I called customer service, after waiting 40 minutes I was finally able to talk to someone and they hung up immediately. -1/10 experience would not recommend
October 25, 2024
Unprompted review
Reply from Spirit Halloween
Good afternoon, We are sorry to hear about your experience. Your feedback is important as we are always striving to improve our guest experience. Please contact us at Guestservices@spirithalloween.com so we may assist with your order. We thank you for bringing this to our attention and look forward to hearing from you!