Poor customer services!
Poor customer services and not respecting my statutory rights in the UK.
Brought 4 shirts a number of months ago, 3 shirts are still going strong however after only wearing the other 6 times it failed at the seam on the forearm - clearly a fault in the material and stitching. By UK law, they must repair or replace but have refused!!!
Such a pity as could have been a lifelong customer but not any more
Reply from Hawes & Curtis
Hi,
Thank you for your review.
We are sorry to hear about the quality issue with your items. We pride ourselves on making high quality products.
Could you please send us an email to customerservice@hawesandcurtis.com (mailto:customerservice@hawesandcurtis.com)? Please put Trustpilot Review in the subject of your email.
Once we have more information, we will be able to assist further.
H&C CS