Misleading/Unethical Practices, Very Slow Delivery
Good sweaters, but poor and misleading/unethical service/bait and switch tactics. Company advertised a sweater for $75, but I went to the site and there was no $75 sweater. I called the company and they acknowledged there was no $75 sweater and that there was still advertising promoting one. Also, company offers a 15% promotion for a first purchase, but only when I was able to see fine print in the coupon I received does it explain it isn't valid for many purchases. And, delivery is really slow. I ordered a sweater two weeks ago and am still waiting for delivery, which I'm told will be next week. But, on the positive side, the sweaters are nice.
Reply from NAADAM
Hi John,
Thanks for taking the time to share your feedback, we really appreciate it! We strive to make our discount disclaimers as clear and visible as possible, and I’ll be sure to pass your comments along to our team.
As for the shipping delays, I completely understand how frustrating that can be. While slow order processing isn’t typical for NAADAM, sometimes carrier delays can happen along the way. If you ever have any questions or concerns, please don’t hesitate to reach out to us at support@naadam.co—we’re always happy to help!