Contacted Big Bertha Orginal to complain about our memory foam beanbag turning into a flat pancake straight after heavily ‘puffing’ it. Was told that it’s the design and nothing can be done. Not surprised to see that it’s no longer sold on the website.
October 16, 2024
Unprompted review
Reply from GHS
Thank you for your, I have just checked our email system and below I've copied the the last email we sent to you offering a replacement, we don't seem to have received a reply? Sep 29 at 05:02 PM Hello Gemma,
Thank you for your email. Memory foam tends to compress after using it, it does need a good shake every now and then to make it fluffy again. The beanbags with polystyrene beads adapt to the body and are lighter. I can see you placed an order for a childs classic in cord blush pink , you can check both and see the difference in comfort, personal preference. If you want to exchange it, we can do this for you, please confirm what item you want. Please put the C200 back in the original box for the return.