Zombee Ghoulie

United States

Reviews

Review of Spirit Halloween


Rated 1 out of 5 stars

Not good customer service

Took my daughter into the Lacey, Washington store and she found this cute Oogie Boogie purse and so we went to check out and the register people were not the friendliest. One was in training so ok she didn't greet us or say anything, we showed her our coupon and she didn't know how to ring it up so her person training stepped in. He was awful, not polite and walked away before the register printed our reception. Like hey buddy your suppose to at least let the customer know it's ok to leave and hand the receipt over. Nope not this guy, customer service is lacking and employees seem like they just don't want to help you.

October 10, 2024
Unprompted review

Reply from Spirit Halloween

Good afternoon, We are sorry to hear about your experience. Your feedback is important as we are always striving to improve our guest experience. Please contact us at Guestservices@spirithalloween.com so we may assist with your order. We thank you for bringing this to our attention and look forward to hearing from you!