JT

Currently been waiting for someone to answer for 2 hours 10 minutes and 50 seconds. Absolute disgrace. We have been referred to them despite APCOA never having responded to our appeal - which APCOA admitted to on the phone this weekend. I have a receipt showing I paid for parking on the date which is being disputed. We heard nothing since early March - are told to wait for the outcome of the appeal and the next thing we know we have a letter from DRP escalating the case and increasing the fine to £170.

I would give zero stars if I could. Complete scam, v poor quality. Says no quibble refund but it's a £20 minimum fee to return, at your own risk, to China etc. Shoes unlabelled, look nothing like in the pictures.