Is this a scam phone line - no answer in over 2 hours
Currently been waiting for someone to answer for 2 hours 10 minutes and 50 seconds. Absolute disgrace. We have been referred to them despite APCOA never having responded to our appeal - which APCOA admitted to on the phone this weekend. I have a receipt showing I paid for parking on the date which is being disputed. We heard nothing since early March - are told to wait for the outcome of the appeal and the next thing we know we have a letter from DRP escalating the case and increasing the fine to £170.
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