After sales review at Richmond Point Lytham St Annes
I donât often write reviews however Iâm taking a minute or two to say how wonderful certain staff have been on Richmond Point from the sales staff who were incredibly friendly and helpful to the amazing after sales service being the site manager, Pete.
He has been invaluable along with his team of trades people.
I have moved from a beautiful, large Victorian house in Lytham.
With new life changes I pondered on getting a new build thinking it would hopefully give me some reassurance knowing that if I had any issues then I had the security of the guarantee and support with ongoing issues.
Never living in a new build property I was a little sceptical but I heard Rowland homes had a good reputation. Iâm so pleased I went with this company as their site manager Pete has been nothing but professional, supportive, polite and incredibly efficient at dealing with issues on my snag list; delegating to wonderful trades people who have all been excellent.
Pete the site manager must be incredibly busy as the development is extremely large however he makes you feel like youâre no 1!
He always has a smile on his face, heâs receptive, goes above and beyond to reassure you, giving the upmost of professional support and importantly gets the issues dealt with promptly.
I would like to say a huge thank you to all the team but especially Pete who has taken away any anxieties associated with living in a new build, this has been invaluable to me in my transition to my new home,
Helen Leek
Reply from Rowland Homes