"I'm deeply frustrated with Nets as a…
"I'm deeply frustrated with Nets as a payment terminal company. The contracts are vague and unclear, and they rely on automatic email confirmations, making it impossible to get proper support or clarification. Their lack of responsibility is unacceptable."
Reply from Nets
Hi Lulu
Thank you for taking the time to share your feedback.
I’m sorry to hear about your frustration with the clarity of our contracts and communication process. It’s important to us that our customers fully understand the terms of their agreements and receive the support they need.
To ensure we address your concerns, I would appreciate it if you could provide a bit more detail on the specific issues you've encountered. Trustpilot has sent you a message requesting further information, so please respond with the email linked to your account. This will allow us to review your case and offer the necessary assistance to clarify any misunderstandings.
I hope we can resolve this to your satisfaction, and I look forward to hearing from you.
I wish you a good day.
Best regards
Ali