Simone Bowman was very thorough with details in the pre-hearing call, and during the hearing she flagged up matters which were vital (which I would not have been sharp-minded enough to see myself). I was grateful for her attentiveness, which saved the day in many ways, plus her ability to adapt during the hearing to each new situation with skill and support. Thank you so much.
I’m not sure how I was connected to this app, but suddenly TheLiven started withdrawing £74.99 a month from my PayPal account. I’m devastated and have asked them for a refund. Hopefully they will, but I will notify the bank about them anyway
Update: I did eventually get a full refund for the months I was asking for. It took time and energy however. Please be careful around products like this.
January 4, 2025
Unprompted review
Reply from Liven
Dear Cate,
Thank you for your feedback. We understand how frustrating unexpected charges can be, and we want to clarify that our subscription model is designed to ensure seamless access to our service, with the trial period serving as an introductory offer that transitions to the full price afterward. This information is included in our subscription policy and on the checkout page to ensure transparency. We recognize the importance of clear communication regarding these details and are continually working to improve this aspect.🙏🏻
We’re happy to confirm that our support team has already reached out to you, explained the subscription details, and processed your refund.💸
Once again, we deeply apologize for this inconvenience, and don’t hesitate to contact us at support@theliven.com if you have any further questions or concerns.💜
The 2 Day Fast Track with Tim Han and his team is an incredible, amazing and valuable experience full of wisdom for making the most of your life and honouring your true potential. I’m so grateful to have been part of this.