Kim Bour

I have found customer services truly great. They have spend hours helping me locate a lost collar. The situation was very tricky as someone had picked up the collar and placed it inside their garage. Nonetheless the radio technology allowed me to trace the collar to the outside of that particular garage. Because I have now located a lost collar twice, I have confidence that I would also find my cat. In fact it has already once saved my cat after he was stuck on a roof with a dog preventing his escape.