Sam Avila Sr.

United States

Reviews

Review of Quality Used Engines


Rated 1 out of 5 stars

I’m beyond disappointed with this…

I’m beyond disappointed with this company and the engine they sold to my son, who worked incredibly hard to save up for this purchase. Upon visual inspection before installation, our technician found water in the intake and the entire top end of the motor was covered in oil sludge. This is completely unacceptable, and there’s no way this engine was inspected or tested before it was shipped.

To make matters worse, trying to submit the so-called “warranty” information was a nightmare. The company’s website made it nearly impossible to complete the process, almost like it was done on purpose to discourage customers from claiming their rights. When I called the warranty department, I was left on hold for over an hour before I finally hung up in frustration. I tried reaching out to the sales department, but as soon as they recognized my number on caller ID, they would immediately push me to voicemail.

Legal counsel will be retained because this company needs to be held accountable and put out of business. It’s disgraceful how they scam hardworking people out of their money when trust is placed in them. The Better Business Bureau has been alerted, and legal action will soon follow. I urge anyone considering this company to stay far away—you’ll only end up frustrated and out of pocket!

October 1, 2024
Unprompted review