United Kingdom
Review of RCIB
Very nice polite staff member thanks very much.Go safe and God be with you. Thanks Cheryl Austin you are one in a million.
Reply from RCIB
Thank you for your review, we really appreciate your comments about Cheryl. We will pass on the feedback
Review of Lekto Woodfuels
Very disappointed these logs do not burn for 8 hours at all no matter what setting the air vents are on realistic burn time is under 2 hrs if that very misleading rubbish and won't be purchasing any more
Reply from Lekto Woodfuels
Hi John,
Thanks for your feedback.
We're sorry to hear that your experience with our Night Briquettes was not positive. It might take some tests and trials to achieve the best results.
For the best performance, we recommend using 2-3 briquettes each time in the preheated stove on a bed of glowing embers.
A tip is not to put them on when your stove is too hot. Let embers begin to die, and then put Night Briquettes on with minimal airflow. Otherwise, they will burn down quickly.
🔥 Once they are lit, they will burn with a small/medium flame for the first 2 hours, after that, they will glow without a flame, providing you with an even heat output. 🔥
Reduce your airflow and do not move them around, as that will also reduce their burn time.
Hope this helps!
Kind regards,
Alexa
