Damage done on 7/25/24 at the Blue Oaks…
Damage done on 7/25/24 at the Blue Oaks location. Manager acknowledged the damage and provided an incident report. After 15 calls to the 888 number the promised payment for repairs still hasn't been received. They always say they will escalate and that doesn't seem to be true. Customer service is lacking any sort of accountability and morality. Horrible experience to date.
Reply from Quick Quack Car Wash
Hello Randall - we apologize that you had an unsatisfactory experience and for any frustration you experienced during your claim. Our records show that this claim was approved and a check was sent to the selected autobody shop on August 22, 2024 for repairs. We apologize apologize for any miscommunication or delay that occured and hope to better serve you in the future.