Daisy Herron

United States

Reviews

Review of AirTkt


Rated 4 out of 5 stars

Okay

Okay. Just didn't ask for my email, plus I didn't have enough time to write down my booking ref#,it just sent to for customer to write about rating your service, the can't get back to booking page and if I click to go back I could loose my info on my booking, I don't like that.

October 18, 2024

Reply from AirTkt

Hi Daisy,
Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during the booking process. Your concerns about not being asked for an email and the difficulty with retrieving your booking reference are important to us. Please don't hesitate to contact our customer support team, who can assist you in retrieving it quickly. We will also look into improving the user experience to ensure a smoother process for all our customers. Your feedback helps us enhance our service, and we truly appreciate it.