Durand

Hello,

Thank you for sharing your feedback. We sincerely apologise for the inconvenience you experienced.

We always strive to ensure that we thoroughly investigate issues to determine whether they stem from our end or the user's environment. As part of our support process, we reconfirm with customers and guide them through a series of steps to identify and resolve the issue effectively.

We're glad to see that we've been able to assist you, and we hope this experience will encourage more positive interactions in the future. We genuinely appreciate your patience and understanding, and we wish you the best of luck in your job search.

If you have any further questions or concerns, please don't hesitate to reach out. We're here to help!

Kind regards,
Katarina