Worse company
This company is pathetic with poor customer service. It's impossible to get a call—no one reaches out via phone, text, or email. You have to constantly check the platform yourself to see if there are any updates. They ask for repetitive documents, and it feels like you're doing their job for them.
October 3, 2024
Unprompted review
Reply from HireRight
Hi Kate,
Thank you for taking the time to provide a review. We are very sorry to hear that our service does not meet your expectations.
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If your background check is still in progress and you need assistance, please contact us at custserv@hireright.com. We’re happy to help.