SA

Sarah

United Kingdom

Reviews

Review of HRS - Das Hotelportal

Review of Fortnum & Mason


Rated 5 out of 5 stars

Lovely gift

Gift was a lovely quality and good value for money.
Delivery was a little slower than anticipated but not the worst.

September 2, 2024

Reply from Fortnum & Mason

Dear

Thank you for taking the time to share your positive experience with us!

We are delighted to hear that you found the gift to be of lovely quality and good value for money. We are sorry to hear that you are disappointed with the speed of delivery of your recent order.

We have made a note of your comments and will share your feedback with the relevant department for internal review. We are pleased to see that your order arrived within the quoted delivery timeframe. 

We hope that your thoughtful gift was enjoyed.

If you ever need further assistance, please do not hesitate to let us know. Thank you again for shopping with us.

Fortnum & Mason Customer Services