Beds n Dreams is a nightmare.
Bought a $3000 mattress fit for the Queen from Beds n Dreams at Aspley. Sales woman was very persuasive. The clinch was the “You have 12 months to decide if you like the mattress”. Hypnos will alter it for you at no charge.
Mattress arrived and it was so high that my wife struggled to get onto to bed. It was nothing like the model we tried in the store.
When I returned to store the next morning the salesman asked if I had slept on the bed. If it has been slept on there are no returns. How do you know if a mattress is suitable if you don’t sleep on it. The mattress was covered by the protector provided by them.
When I said the mattress doesn’t feel the same, we had no problem getting on it in store. “Show me your measurements. Prove it is higher than the one in store. Then he offered to sell me a bed to lower the height of the mattress”.
Needless to say I didn’t take the offer.