Caroline

Washing unrepairable. Replaced within five days. Brilliant service.

Would not hesitate to order from Builder Depot again.
I had small problem and Rabbina was on the ball sorting this out for us. Many thanks. Just great customer service.

Please avoid this company. Husband leased a van 2020. Had been told of friends that finance companies had been turning down applications for new vans. So he decided to wait before renewing for a new model. We then had a request for a large payment to be withdrawn from our bank account. My husband rang and discovered it was a balloon payment. We had zero communication to tell us this was happening. We rang them to tell them that we needed time to access the money to pay this. We then paid thinking that we then would own the van. Two weeks later we received a letter for an amount which then has to be paid yearly while my husband still has the van unless he sells it and then if he does he has to pay 5% on the sale. At no time was this explained to my husband. How disgusting. We have since learned it is in the very SMALL print of the contract. My argument is that mu husband should of been informed at the very beginning of this process verbally when agreeing to this agreement. Even when paying the balloon payment they never explained that after this we would be liable for a yearly one of payment. So we could of looked at different avenues to resolve this issue in OUR best interests. AVOID. Don,t know how this companies get a way with this. Not for much longer.

Uninterested.