AU

Allan Ulrich

United States

Reviews

Review of T Mobile

Review of GoHealth


Rated 5 out of 5 stars

Working with Agent Jaime Roundsavall…

Working with Agent Jaime Roundsavall she is great

August 28, 2024
Unprompted review

Reply from GoHealth

Hi Mr Ulrich, Thank you for your review of our agent Jamie. We're glad she provided a positive experience! If you have any questions about your plan or need assistance, please reach out to our Member Services team at 855-203-4871. We are always happy to help! Anne C.  GoHealth Member Services Specialist

Review of GoHealth


Rated 4 out of 5 stars

Jamie was great helping me however I’m…

Jamie was great helping me however I’m upset it’s been 2 weeks and I have not received my UHC card I’m very upset

August 30, 2024
Unprompted review

Reply from GoHealth

Hi Mr Ulrich, Thank you for commenting on Trust Pilot. Plan materials including ID cards are typically sent in the 7 to 10 business days following enrollment. Given this timeframe, your materials should arrive in the next few business days. If you have any questions, or if your materials do not arrive as expected, please contact our Member Services team at 800-503-9230. We are always happy to help! Anne C. GoHealth Member Services Specialist

Review of GoHealth


Rated 5 out of 5 stars

Agent Jamie Roundsavall was fantastic

Agent Jamie Roundsavall was fantastic! She answered all my questions and was a pleasure on the phone with her for 2 hours.

August 29, 2024
Unprompted review

Reply from GoHealth

Hi Mr Ulrich, Thank you for your review of our agent Jamie. We appreciate hearing about the service she provided and will share with her manager. If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We are always happy to help! Anne C.  GoHealth Member Services Specialist