Bad quality and worst service ever
I bought a Dyson airwrap i.d. In March 2025. After a couple of months I noticed that the Conical barrel wasn’t working properly (weak hair strand wrapping in one direction), so I went to a Dyson store for proving its inefficiency and with the help of the customer service a new barrel was ordered under warranty in the middle of June. Unfortunately, I had to wait until August 26th for its arrival, just to realize that they sent me a 20mm airwrap barrel in a different color instead.
For the amouth I spent and a product under warranty I would have expected a better service and quality. Never again would I buy it again.
August 26, 2025
Unprompted review
