Avoid at all costs
Bought an iPhone from this company and was advertised like new but was only fit for the bin when it came and wasn’t cheap.. Now what should have been a simple refund has turned into Ultimo electronics advising me to wait until they received the phone(they had already received it next day).When they receive the phone advising me to wait 7 days administration and a further 5 days processing time.. all this because they sold a worthless product,, Ultimo totally at fault. I have spoke to Amazon and they want all the details of the receipt which I have gave 4 times because they were not happy for some strange reason.. and been told I have to wait a month by Amazon then they would investigate further… Disgusting, avoid at all costs!!!!!!!
Reply from Ultimo Electronics
Hi Gary,
Thank you for your review,
I do apologise that the item delivered to you was not of the purchased grade and this has been looked into to ensure this does not happen again.
I can see that this return has been refunded for you our end and the returns postage will be completed shortly for you.
We apologise again sincerely that this purchase was not satisfactory and we hope this does not stop you from shopping with us in the future
Kind Regards
Ultimo Electronics
