Henry Petty

Good Morning,

I hope you are well and thank you for taking the time to leave us your review.

I am very sorry to see that you have been disappointed in your experience with us.
As per your terms and conditions, You may make a request to change the colour or combination of your order within 2 days of this being placed, after that time has passed we are unable to make amendments.

I apologise if this is not the outcome that you may have hoped for.

Many thanks,
Lynsey - ScS Social Media Team

Hi Henry,

Thanks for leaving us a review; we’re sorry to hear about your experience, as your satisfaction is our top priority.

Please note that you'll be getting the benefits of all the work you've put in regardless of what your score says. Lenders don't consider your credit scores when they run their credit checks — the scoring system is a tool for you to understand how the lender may see your credit report and credit history.

By making your regular payments to Loqbox, and us reporting them to Experian, Equifax and TransUnion, you are proving you can manage your money, making you more creditworthy and desirable to lend to in the future.

We’d like to make this right, we’ve reached out via email to offer further support on this —please look for an email from support@loqbox.com. We are always looking to provide our members with the best service. Our dedicated team is ready to help resolve this for you.

We value your feedback and we look forward to hearing back from you soon.

Take care,
Team Loqbox