Sally O

Got a box I was pretty sure I never ordered (and can't find proof I ordered), no information it was coming and when I returned it (I have proof it arrived at their return center) was still charged over £500 5 days after it was returned for something I didn't order. So far no response to either phone number in the UK or Germany and no response to my emails. Talked to my bank this morning about a dispute just in case, but what a shambles