Shit customer service
Shit customer service. Rude people and shit service. If you fly with a bigger airline you expect to be treated well by the staff but no, they expect you to do their work for them. Stuck up and unwelcoming people. Would not recommend.
PS. On another note, why do overweight people not have to pay for every extra kilo they bring on board but 2-3 kilos extra on luggage costs 35€???