I previously wrote a negative review
I previously wrote a negative review, because when I first received my bag, the one clasp did not work. I reached out to Elegous, and immediately got a text from Rory. With her help I was able to get the clasp working. Rory was very responsive and wanted to make sure I was extremely happy.!!! I was very pleased with their customer service.
June 5, 2025
Unprompted review
Reply from Elegous
We’re so happy we could assist you promptly and help make your shopping experience at Elegous even better. That’s always our goal! Thank you also for leaving such a positive review, we truly appreciate it and will keep working hard to improve our products and service.