I purchased a couple of products from…
I purchased a couple of products from Marini and i am reasonably satisfied with their quality for the price paid. The material seem durable and the design is well crafted. Unfortunatley, i had some issues with customer service. I found it difficult to get timely responses to my inquiries and the communication was a bit complicated. Additionally, the delivery experienced unexpected delays. Overall, the products are good, but the shopping experience could be improved with more efficient customer service and more reliable logistics.
Reply from mariniclothin
Thank you for your honest feedback, Ian. We’re glad to hear that you were satisfied with the quality of our products, but we’re sorry to hear that our customer service and delivery times did not meet your expectations. We are actively working on improving these areas and appreciate your input, which helps us do better. We hope to provide you with a smoother experience in the future.