Craig McDowall

United Kingdom

Reviews

Review of SimpliSafe UK


Rated 5 out of 5 stars

Nick was truly fantastic

Nick was truly fantastic - went out of his way to help - a credit to the company and invaluable in helping me - wonderful - thank you Nick

October 16, 2025
Unprompted review

Reply from SimpliSafe UK

Hi Craig,

Thank you for your lovely review! We’re so pleased to hear that Nick went above and beyond to assist you. He’ll be delighted to know his support made such a positive impression - we’ll be sure to share your kind words with him.

Kind regards,
The SimpliSafe Team

Review of SimpliSafe UK


Rated 5 out of 5 stars

TONI WAS WONDERFUL

TONI WAS WONDERFUL - SO HELPFUL, PATIENT AND UNDERSTANDING - THANK YOU SO MUCH TONI

October 14, 2025
Unprompted review

Reply from SimpliSafe UK

Hi,

Thank you for your lovely feedback. We are delighted to hear that Toni was so helpful, patient, and understanding. We will make sure your kind words are passed along to her.

Kind regards,
The SimpliSafe Team

Review of Richer Sounds


Rated 5 out of 5 stars

Noah at Richersounds Bristol was…

Noah at Richersounds Bristol was amazing - went out of his way to make sure everything went smoothly. A really fantastic experience - thank you Noah.

August 14, 2025
Unprompted review

Reply from Richer Sounds

Thank you for your 5 star review!

Review of Richer Sounds


Rated 5 out of 5 stars

Harry from Richer Sounds Leeds was…

Harry from Richer Sounds Leeds was truly excellent. So helpful and understanding - went right out of his way to make sure everything was perfect - if only other companies had staff like this. Thank you.

April 12, 2025
Unprompted review

Reply from Richer Sounds

Thank you for your 5 star review, it’s lovely to read your comments.

Review of Richer Sounds


Rated 5 out of 5 stars

Dealt with Gavin from Leeds branch

Dealt with Gavin from Leeds branch. Wonderful service - so professional, patient and understanding. A model example of 1st class customer service and the reason Richer Sounds continues to be at the top of their game.

April 12, 2025
Unprompted review

Reply from Richer Sounds

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Review of tapo.com


Rated 5 out of 5 stars

Communicated with Hedrison

Communicated with Hedrison - so helpful, knowledeable and totally amazing customer service - thank you so much and really such a wonderful product - a must buy for anyone wanting smart bulbs - totally excellent !!!!!

February 8, 2025
Unprompted review

Review of SimpliSafe UK


Rated 5 out of 5 stars

Kavita was fantastic

Kavita was fantastic - very professional, knowledgeable friendly and really helpful - a real credit to the company. Thank you so much

January 31, 2025
Unprompted review

Reply from SimpliSafe UK

Hi there,

Thank you for taking the time to leave us this 5 star review! We're thrilled to hear about your positive experience with Kavita. We'll be sure to pass on your feedback.

Kind regards,
The SimpliSafe Team

Review of 4K Download


Rated 5 out of 5 stars

Wonderful app

Wonderful app, wonderful service - absolutely amazing!!!!

January 23, 2025
Unprompted review

Reply from 4K Download

Thank you for your positive words! Knowing that 4K Download is serving you well gives us immense pride. Stay tuned for more updates and improvements in the future! 🎉

Review of SimpliSafe UK


Rated 5 out of 5 stars

teri-lea was fantastic

teri-lea was fantastic - thank you so much - excellent !!!

January 6, 2025
Unprompted review

Reply from SimpliSafe UK

Hi there,

Thank you for taking the time to leave us this 5 star review! We're thrilled to hear about your positive experience with Teri-Lea. We'll be sure to pass on your feedback.

Kind regards,
The SimpliSafe Team

Review of SimpliSafe UK


Rated 5 out of 5 stars

David was fantastic!

David was fantastic!! Really helpful, friendly, professional and very patient and understanding - with people like David on their staff it is no wonder Simplisafe has such wonderful reviews - again fantastic and thank you very much David.

December 29, 2024
Unprompted review

Reply from SimpliSafe UK

Hi there,

Thank you for taking the time to leave us this 5 star review! We're thrilled to hear about your positive experience with David. We'll be sure to pass on your feedback.

Kind regards,
The SimpliSafe Team

Review of SimpliSafe UK


Rated 5 out of 5 stars

Samira Was fantastic

Samira Was fantastic ! Really knowledgable, friendly and so helpful - went right out of the way to help - a credit to your company and a model example of excellence. If only other companies had employees like Samira - thank you so much.

December 20, 2024
Unprompted review

Reply from SimpliSafe UK

Hi there,

Thank you for taking the time to leave us this 5 star review! We're thrilled to hear about your positive experience with Samira. We'll be sure to pass on your feedback.

Kind regards,
The SimpliSafe Team

Review of SimpliSafe UK


Rated 5 out of 5 stars

Arron was absolutely wonderful

Arron was absolutely wonderful - so knowledgeable, -professional and helpful. What this person doesn’t know isn’t worth knowing!! As I mentioned on the call Arron deserves a promotion !! - really impressive - thank you Arron.

December 17, 2024
Unprompted review

Reply from SimpliSafe UK

Hi there,

Thank you for taking the time to leave us this 5 star review! We're thrilled to hear about your positive experience with Arron. We'll be sure to pass on your feedback.

Kind regards,
The SimpliSafe Team

Review of SimpliSafe UK


Rated 5 out of 5 stars

Alexander was really wonderful

Alexander was really wonderful - excellent - went out of the way to help - so appreciated - a model example of being both highly professional and at the same time so helpful - thank you so much

December 16, 2024
Unprompted review

Reply from SimpliSafe UK

Hi there,

Thank you for taking the time to leave us this 5 star review! We're thrilled to hear about your positive experience with Alex. We'll be sure to pass on your feedback.

Kind regards,
The SimpliSafe Team

Review of SimpliSafe UK


Rated 5 out of 5 stars

Nick was absolutely brilliant

Nick was absolutely brilliant - if only other companies had this level of excellence !!! Wonderful experience - really helpful, knowledgeable, professional and friendly - a real credit to the company - thank you Nick!

December 5, 2024
Unprompted review

Reply from SimpliSafe UK

Hi there, Thank you for taking the time to leave us this 5 star review! We're thrilled to hear about your positive experience with Nick.

We'll be sure to pass on your feedback.
Kind regards, The SimpliSafe Team

Review of SimpliSafe UK


Rated 5 out of 5 stars

Excellent service and really fantastic…

Excellent service and really fantastic help from Adam. Really so professional and knowledgable - if only other companies had this high a calibre of staff - thank you so much Adam!!

November 29, 2024
Unprompted review

Reply from SimpliSafe UK

Hi there,

Thank you for taking the time to leave us this 5 star review! We're thrilled to hear about your positive experience with Adam.
We'll be sure to pass on your feedback.

Kind regards,
The SimpliSafe Team

Review of Easy Pickings Locksmiths


Rated 5 out of 5 stars

Fantastic company

Fantastic company, fantastic locksmiths - had the pleasure of being helped by both Rick and Brad - 1st class service - professional, knowledgeable and really friendly and helpful - top class - really highly recommended and also really affordable - the very best.

November 26, 2024
Unprompted review

Review of Superdrug


Rated 5 out of 5 stars

Michelle nurse from Whiterose Center Leeds

Spoke to the nurse called Michelle at the Whiterose Center in Leeds. What a really wonderful person and a model example as to how best to interact with people - she really went out of her way to help with nothing being too much trouble. If only other companies would follow this practice - if this is an example of the code of conduct practiced by employees working for Superdrug then it is of no surprise that they are as sucessful as they are - and deserve to be !! - highly recommended.

October 16, 2024
Unprompted review

Reply from Superdrug

Hey Craig,
Thank you so much for leaving such a nice review. We’ll pass your comments to the staff to let them know they did a great job helping you.
Thanks, and have an amazing day.
Sukurat
Superdrug Customer Care Team

Review of Richer Sounds


Rated 5 out of 5 stars

Joe the store manager at Tunbridge Wells

This review is about Joe the store manager at Richersounds Tunbridge Wells. I am always impressed by the level of excellence all the staff at Richersounds display however Joe takes this to another level. This gentleman has all the qualities that make Richersounds the only store to shop at and a testament to how a store can not only stand head to head with the online giants that seem to be taking over these days but actually beat them. A model example of both class and excellence - thank you so much Joe.

September 13, 2024
Unprompted review

Reply from Richer Sounds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Review of SimpliSafe UK


Rated 5 out of 5 stars

Excellent support

Excellent support from Dee (from sales). She was professional, friendly, understanding and knowledgeable - a model example for other companies to follow. Rare that you get staff of this high calibre these days - really so appreciated - thank you.

July 12, 2024
Unprompted review

Reply from SimpliSafe UK

Hi there, Thank you for taking the time to leave us this 5 star review! We're thrilled to hear about your positive experience with Dee. We'll be sure to pass on your feedback. Kind regards, The SimpliSafe Team