"Deliciously Pleasing" Bouquet
The 'deliciously pleasing' bouquet I ordered was promptly delivered. However the flowers received were fully opened with some withering flowers (especially the pink roses) with some petals turning brown already. I guess I was expecting more after paying 100 pounds for a bouquet of flowers.
Thank you for your reply to reassure me that you buy fresh flowers every day and that the roses were relaxed so that they were slightly more open. The ones we received were fully opened though which was a bit unusual. The flowers didn't last very long in the vase.
Reply from Wild at Heart
Hi Debbie,
Many thanks for your review. We are very sorry you weren't happy with your flowers. Please note that our 'wilder' style which means that roses are flexed open to give the bouquet a more lively shape. We are sorry if this wasn't to your liking. Furthermore we guarantee our flowers to last up to 5 days if our care guide is followed.
Our customer service offered you a discount on your next order, please reply to our email to claim this.
Many thanks,
The Wild at Heart team