CU

customer

United Kingdom

Reviews

Review of Latham's Steel Security Doorsets Ltd


Rated 5 out of 5 stars

My delivery was made by Phil

My delivery was made by Phil.
He gave me a call (as requested) to say he was an hour away, he was polite and friendly…..thank you Phil!

September 30, 2025
Unprompted review

Reply from Latham's Steel Security Doorsets Ltd

Hi there,
Thank you for your kind words. We’re delighted to hear that Phil provided a polite and friendly delivery experience and kept you informed as requested.

We’ll be sure to pass on your thanks to him. We really appreciate your feedback and your support.

Review of Latham's Steel Security Doorsets Ltd


Rated 5 out of 5 stars

My telephone call was answered by…

My telephone call was answered by Lauren.
She handled my enquiry in a very professional and polite manner.
I needed to change a lock on a door I ordered the year before.
Lauren found my order and very kindly is sending the replacement lock free of charge....even including the delivery!
Well done Lauren you are an asset to your company.

September 11, 2025
Unprompted review

Reply from Latham's Steel Security Doorsets Ltd

Hi,
Thank you for your wonderful feedback! We’re delighted to hear that Lauren handled your enquiry so professionally and politely, and that she was able to assist with your replacement lock so generously. We’ll be sure to pass on your kind words.

Review of Auction House UK


Rated 5 out of 5 stars

Great after sales help

I purchased a house that had failed to sell in 3 auctions, under auction conditions.
Jenny Austen guided me through the process with ease.
The property was purchased with the knowledge that it had structural issues.
I hit a few major bumps with the insurance company, however, Jenny's after sales help rectified the problem.

April 25, 2025
Unprompted review

Reply from Auction House UK

Hi, great to hear that you had a good experience with Jenny in our East Anglia team, thanks very much for leaving a review! Best, Auction House

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