Rob

Delivery as expected and product works really well.

Equipment is excellent, but they use Schenker to deliver, which is costly and they make mistakes, and they indeed did not deliver on the day that was agreed. I waited the whole day. Gymkompaniet also allows for pickup at their warehouse, which is what I will do next time.

Came especially back from my summer house, waited in my apartment from 7 am to 5 pm for the delivery, nothing delivered. It is now 7:15 pm, no call or sign from them, and when I call the service desk then the phone is not taken (waited 45 min. in the queue). Very unpleasant experience. I feel treated badly by Schenker. Not sure what to do.

== UPDATE==
After leaving a 1-star review I got contacted the next day to leave my contact information. They called me in about 1 hour after that and delivered the goods the same day. The driver who came to drop it off told me that they tried an electric truck and eventually had to be towed away the day before, that’s why they did not come (and didn’t let me know). Anyway, I got what I wanted, thanks because it caused unnecessary stress! I increased the rating to 3 stars thanks to the quick solution.