Offerup would rather ban than resolve issues
I've been an avid user of Offerup for a decade. I tried to login today and was greeted by the message, "your account is banned." No warning. No emails or notifications. No explanation. I contacted support to figure out what happened and Offerup responded with, "we dont have to tell you." hahaha.
The exact wording "OfferUp reserves the right to remove items or profiles at its own discretion with or without previous warning or education efforts."
So after 10 years of active service and helping to generate revenue, I received no notice, just ban, with no explanation. Perhaps Offerup is trying to downgrade their site and push all of their customers to Facebook Marketplace?
Offerup has been going downhill for a while especially with bots and scammers, but they aren't the brightest in the shed. When the platform, Offerup, is just banning long-standing customers without reason, explanation, or notification on how to resolve whatever issue they are claiming happened, you can expect people will just enjoy other platforms that work with their customers for the mutually beneficial relationship.
Whenever I have an issue on Facebook Marketplace, Facebook support is available and super helpful to correct whatever needs correcting.
We watched as Craigslist turned into a cesspool and now Offerup is following the same path. At least I won't be required to endure the scams and abuse on Offerup any longer.
Good luck to those still stuck using Offerup, but try out FB Marketplace and other platforms. You may be presently surprised.
1 star because the Offerup platform has chosen not to resolve any issues with their customers any more and just ban accounts. Really poor business model.