Paul

Spain

Reviews

Review of Housfy


Rated 1 out of 5 stars

terrible customer service

The rental process started off well, but since then, we've encountered multiple issues with slow response times. It seems once they've received payment, their attention dwindles. We've endured days without electricity, and their only advice was to contact the insurance company they recommended, which only covers contents and hasn't been helpful otherwise.

June 3, 2024
Unprompted review

Reply from Housfy

Good afternoon Paul. As we have already told you by another platfor, we have analyzed your case and verified that the delay was not due to causes attributable to Housfy. We have done everything we could during the process to solve the incident. I'm glad to hear the insurance finally fixed the damage.