Gemma Frost

Absolutely awful, submitted info 10th April, was accepted straight away for my daughter which is great, they was using our info for my son so should have been accepted straight away….. 3 months on and still waiting after sending them our info 4-5 times and numerous phone calls, and apparently they still don’t have our info?? Makes absolutely no sense as they have it when we gave it for my daughter,and also the times we had to send it for my son. SORT IT OUT, waited long enough!!!!!