Tim Burden

Do not use this app/company.

I got given a free trial as a part of a subscription to a sister company. I never activated this free trial but then got £230 debited from my account for no reason. When I asked for a refund I was told they wouldn't give me this, despite the fact the joining email made it clear I needed to activate my account before anything happened.

I eventually had to get my bank to refund me after which I got a nonsensical email from Rype trying to claim the refund was because of a change in their policy rather than because my bank literally took the money back. Dishonest company, avoid like the plague.