When things go wrong Inov8 put them right!
I was looking for a pair of gym shoes with a wide toe box and Inov8 Bare-XF looked perfect. The website was easy to navigate and the sizing guidance was very helpful. The range of payment options, such as Klarna and Clearpay, was an added bonus.
My order arrived much sooner than expected but was delivered to the wrong address. I contacted the courier but also informed Inov8, who were very responsive despite it being out of store hours.
The following morning, after Inov8 contacted the courier on my behalf, the driver was at my door, apologising with parcel in hand. Now that's a service you wouldn't get from a large retailer. Moreover, the shoes fit like a dream!
Thank you so much, Inov8 and Jordan in particular. I wouldn't hesitate to buy from you again!
Reply from INOV8
Thank you so much for the great review Theodore! We are really pleased to hear you are happy with the whole process.
Enjoy your new INOV8 kit!
Best wishes,
the INOV8 team