Noora Kahila

Finland

Reviews

Review of ProduceShop - Suomi - Official®


Rated 1 out of 5 stars

SCAM!!!

Product stopped working after few times I’ve used it. I’ve sent multiple warranty related emails, but unable to get repairs or even instructions.

By the law they should be providing 2 year warranty and it was only used for an year.

In the end they do not answer. It’s been weeks and I have not received any assistance from them to the matter.

I though I was making an order from Europe but they are situated in Switzerland – the consumer laws are very poor there. This is the result.

June 8, 2024
Unprompted review

Reply from ProduceShop - Suomi - Official®

Dear customer,

we apologize for the difficulties you encountered with our delivery service.
Your satisfaction is of utmost importance to us, and we aim to resolve the issue promptly.
Please contact us directly for personalized assistance.

Best regards,
ProduceShop.

Review of ProduceShop - Sverige - Official®


Rated 1 out of 5 stars

SCAM!!!

Product stopped working after few times I’ve used it. I’ve sent multiple warranty related emails, but unable to get repairs or even instructions.

By the law they should be providing 2 year warranty and it was only used for an year.

In the end they do not answer. It’s been weeks and I have not received any assistance from them to the matter.

I though I was making an order from Europe but they are situated in Switzerland – the consumer laws are very poor there. This is the result.

June 8, 2024
Unprompted review

Reply from ProduceShop - Sverige - Official®

Dear customer,

we apologize for the inconvenience you experienced during the purchasing process on our website.
We would like to further investigate the issue to identify the cause and offer an appropriate solution.
We will contact you shortly to provide personalized assistance.

Best regards,
ProduceShop.

Review of Silkyplanet


Rated 1 out of 5 stars

SCAM!!!

Product didn’t work. I believe there is also faulty advertisement and fake reviews on their website. I’ve sent multiple warranty related emails, but they do not answer – even though I get a automatic confirmation that their support replies within 48 hours. It’s been weeks and I have not received any assistance.

June 8, 2024
Unprompted review