Sg Platform

Singapore

Reviews

Review of PDFAid


Rated 1 out of 5 stars

Scam and stole my card information

Scam and stole my card information! My bank had to cancel my card and issue me a new one! I've never heard of this website before and never used their service before or even subscribed to it but they tried to take my money. I literally never used pdfaid in my life! I saw my bank transaction and it said they charged me 50 dollars but was declined due to insufficient balance (I don't use this card for purchases). if I had money in there they would have stolen it. I have no idea how they manage to get my entire card detail and how they can charge to my bank without any form of authorisation or otp. My bank immediately canceled the card and issuing me a new one. What the hell? Will make a police report. Because they definitely stole my card details and making fraudulent charge.

Date of experience: May 31, 2024

May 31, 2024
Unprompted review

Reply from PDFAid

Hello! We're sorry to hear about your experience. We take security seriously and investigate any reports of unauthorized charges. Please reach out to our support team with any additional information you have, as we work to resolve this issue.

Review of PDF Master


Rated 1 out of 5 stars

Scam and stole my card information

Scam and stole my card information! My bank had to cancel my card and issue me a new one! I've never heard of this website before and never used their service before or even subscribed to it but they tried to take my money. I saw my bank transaction and it said they charged me 50 dollars but was declined due to insufficient balance (I don't use this card for purchases). if I had money in there they would have stolen it. I have no idea how they manage to get my entire card detail and how they can charge to my bank without any form of authorisation or otp. My bank immediately canceled the card and issuing me a new one. What the hell? Will make a police report. Because they definitely stole my card details and making fraudulent charge.

May 31, 2024
Unprompted review

Reply from PDF Master

Dear Valued Customer,

Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience you may have experienced. Ensuring the security and satisfaction of our customers is our utmost priority.

We take allegations of unauthorized charges very seriously and are actively investigating this issue. Please be assured that we are committed to maintaining the highest standards of security and privacy for our users. Should you have any further concerns or require assistance, please don't hesitate to reach out to us at support@pdfmaster.app. Your feedback is invaluable in helping us improve our services.