United Kingdom
Review of Space NK
Love Space NK and its products!
Kaitlyn was also very helpful and quick when resolving my enquiry.
Reply from Space NK
Hi Leonie,
We’re delighted to know you were pleased with your recent experience. Thank you for sharing your thoughts.
Best wishes,
The Space NK Team
Review of Ovrload
Disappointed with customer service since scam ordeal. They don't seem to want to restore customer faith in brand and not helping with replacement or refund for stock which isn't legitimate. Moved to alternative supplier.
Review of Nöa and Nani
Great quality product, as described on the website and sent very quickly. The customer service team are friendly and attentive. Would order from here again!
Review of lastminute.com
Will not be using again. Poor customer service and unwillingness to help. Nearly missed my holiday because they sent over the wrong confirmation code and only corrected 15 minutes before departure. No apology so won't be using again.
Review of icon (formerly BeanBagBazaar)
Very good Customer Service. Handled my enquiry very quick and efficiently. Would use this website again.
Reply from icon (formerly BeanBagBazaar)
Hi Leonie!
We're so pleased our Comfy Team were able to help you and thank you so much for leaving such a wonderful review!
All the best,
The BBB Comfy Team
Review of HeySmile
Product good. However, Delivery information was wrong on website - turned up about a week late. With no reply from customer service email. Seems like a lot of people have the same issue. I would've been fine if they were up front about this from the start.
Reply from HeySmile
Hi Leonie, we would like to apologise for your delayed order. We have sent emails out regarding the issue with delivery times. As we have changed our warehouse, Royal Mail collection department took around 2 weeks to settle the new address of our warehouse and our collection only started back to normal on 21/05/2024.
We are pleased to hear you have found our product good.
Once again, apologies for the delay this has caused.
Kind regards,
James - HeySmile Team
