This is my 2nd attempt with factor meals. I have had two times where I got the meals days later than scheduled. To me they aren’t worth the cost. 16.00+for essentially TV dinners. No flavor on veggies and dry chicken.
September 9, 2025
Reply from Factor_
Hi Shawna,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with delayed deliveries and the quality of the meals not meeting your expectations, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Factor!
The posters are great. However It took a month to receive one of the orders. When it finally arrived, it was in a cleaning chemical soaked box and reeked of chemicals. I had to let it sit outside for a few days and it still smelled. They offered to send replacement but didn’t want to wait another month.
April 29, 2024
Reply from Posterstore
Hi Shawna,
Thank you for your feedback.
This is a highly unusual situation and we genuinely apologize for any inconvenience! Our customer service will be in contact with you shortly.