Pure artificial Grass

United Kingdom

Reviews

Review of E.ON Next Energy Ltd


Rated 1 out of 5 stars

Dreadful rip off company profiteering from customers

Dreadful rip off company. I pay a £338 monthly to them and they periodically generate bills, on the 1st April they billed me for estimated units to 80153 at the higher gas price 7.259, I’ve been trying to give an online reading more than once and they wouldnt accept it but just kept estimating far higher than I had used so I emailed validation settlements to get them to accept it. My reading on the 19 july was 79771. They have just refunded me 382 units at a lower current price of 6.024p and even though we have been using gas for two and a half months since the first of April they haven’t accounted for any of that use at the new lower price. And they have sold me units I’ve not used and bought them back for less. This is profiteering and totally mortally wrong and against the law.
These bills are so hard to follow but I’m pretty sure they have taken hundreds of pounds extra from me over this matter and have not responded to my email I sent in reply on Friday. I would avoid this company unless you like to be ripped off

June 21, 2024
Unprompted review

Reply from E.ON Next Energy Ltd

Good evening,

We understand your frustration and sincerely apologise for the inconvenience caused by the billing issues you've encountered.

We take customer concerns very seriously and are committed to resolving them promptly.

Thank you for bringing this to our attention, I will reach out to you directly to discuss this further

H
Energy specialist

Review of Harvest Cornwall


Rated 5 out of 5 stars

Harvest have fitted two heat pumps for…

Harvest have fitted two heat pumps for me over the past 7 years, one in each of my properties and I can’t fault their service. Both heating systems work very well and cost a fraction of the running costs we were paying before, that was also due to upgrading the insulation of the building as recommended. The team were professional and knowledgeable and I would recommend them to anyone wanting to get renewables installed in Cornwall.

June 1, 2023
Unprompted review