Unfriendly Staff
We were on the train to Vienna Westbahnhof, leaving Salzburg at 18.30 1st May having missed the connection. The Stuttgart train was running late. We were given no information that Westbahn doesn't except tickets from Deutschbahn. The staff was extremely rude and unhelpful and instead of advising us to get off at the next possible station for the IC, they were just money grabbing.
May 1, 2024
Unprompted review